Berkshire’s Sokol denies Lubrizol wrongdoing

first_img More From Our Partners Killer drone ‘hunted down a human target’ without being told tonypost.comPolice Capture Elusive Tiger Poacher After 20 Years of Pursuing the Huntergoodnewsnetwork.orgFlorida woman allegedly crashes children’s birthday party, rapes teennypost.comBrave 7-Year-old Boy Swims an Hour to Rescue His Dad and Little Sistergoodnewsnetwork.orgRussell Wilson, AOC among many voicing support for Naomi Osakacbsnews.comAstounding Fossil Discovery in California After Man Looks Closelygoodnewsnetwork.orgA ProPublica investigation has caused outrage in the U.S. this weekvaluewalk.comSupermodel Anne Vyalitsyna claims income drop, pushes for child supportnypost.comNative American Tribe Gets Back Sacred Island Taken 160 Years Agogoodnewsnetwork.orgBiden received funds from top Russia lobbyist before Nord Stream 2 giveawaynypost.comWhy people are finding dryer sheets in their mailboxesnypost.comInside Ashton Kutcher and Mila Kunis’ not-so-average farmhouse estatenypost.comMark Eaton, former NBA All-Star, dead at 64nypost.comConnecticut man dies after crashing Harley into live bearnypost.comUK teen died on school trip after teachers allegedly refused her‘Neighbor from hell’ faces new charges after scaring off home buyersnypost.comI blew off Adam Sandler 22 years ago — and it’s my biggest regretnypost.com980-foot skyscraper sways in China, prompting panic and KCS-content whatsapp Share FORMER Berkshire Hathaway executive David Sokol said yesterday he has invested in companies that he then recommended for acquisition in the past, a day after Berkshire disclosed Sokol pushed Lubrizol to Warren Buffett after investing in it.But Sokol said if he had it all to do again, he would have invested in Lubrizol for himself and not passed the recommendation on to Buffett. He said he did not expect Buffett to want to buy the company and was surprised at how quickly the “sage of Omaha” moved to make a deal.Buffett released a letter earlier in the week disclosing that Sokol bought a substantial stake in Lubrizol before urging Buffett to acquire the company, which Buffett did for $9bn (£5.6bn) this month.Sokol appeared to have made a profit of at least $2.98m on his investment. whatsappcenter_img Berkshire’s Sokol denies Lubrizol wrongdoing Thursday 31 March 2011 8:20 pm by Taboolaby TaboolaSponsored LinksSponsored LinksPromoted LinksPromoted LinksYou May LikeMisterStoryWoman Files For Divorce After Seeing This Photo – Can You See Why?MisterStoryTotal PastThe Ingenious Reason There Are No Mosquitoes At Disney WorldTotal PastMoneyPailShe Was Famous, Now She Works In {State}MoneyPailSerendipity TimesInside Coco Chanel’s Eerily Abandoned Mansion Frozen In TimeSerendipity TimesDrivepedia20 Of The Most Underrated Vintage CarsDrivepediaZen HeraldThe Truth About Why ’40s Actor John Wayne Didn’t Serve In WWII Has Come To LightZen HeraldBetterBeDrones Capture Images No One Was Suppose to SeeBetterBePeople TodayNewborn’s Strange Behavior Troubles Mom, 40 Years Later She Finds The Reason Behind ItPeople TodayElite HeraldExperts Discover Girl Born From Two Different SpeciesElite Herald Show Comments ▼ Tags: NULLlast_img read more

Roa to lead responsibility efforts at Svenska Spel

first_img Svenska Spel has named Scarlett Roa as its new sustainability manager as part of its preparations for regulatory changes in the Swedish market.Roa will join the company on October 1 after a spell as deputy chief executive of Sweden’s Digital Agency Authority. The appointment comes after a recruitment process that included both external and internal applicants.In her new position, Roa will head up Svenska Spel’s sustainability and gaming responsibility efforts, with a focus on re-regulation in the Swedish market.Roa succeeds Zenita Strandänger, who opted to leave Svenska Spel earlier this year.“We have an exciting time ahead of us with a new gaming legislation that will come into force at the turn of the year and will place higher demands on all players in the market,” Roa said.“I look forward to working with the employees at Svenska Spel to continue to develop the group’s gaming responsibility work and to lead the way in sustainability, including business ethics and anti-corruption issues, as well as gender equality and diversity.”New domestic gambling laws are due to come into effect from January 1, 2019, and national regulator Lotteriinspektionen has received a host of applications for licences.Svenska Spel was one of 22 companies to submit an application on the first day of submissions last month and has since been joined by the likes of Kindred Group.Svenska Spel will be hoping re-regulation brings with it an upturn in fortunes after the company reported a dip in revenue for the three months to June 30. In contrast, rival Swedish firm Betsson saw revenue climb 12% in the same period.Image: Svenska Spel 12th September 2018 | By contenteditor AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Roa to lead responsibility efforts at Svenska Spel Appointment comes ahead of Swedish regulatory changes in January Casino & games Topics: Casino & games People Sports betting Strategy Regions: Europe Nordics Sweden Email Address Subscribe to the iGaming newsletter Tags: Mobile Online Gamblinglast_img read more

New Jersey iGaming Dashboard – October 2018

first_img Subscribe to the iGaming newsletter Casino & games iGaming Business and Ficom Leisure are pleased to present the New Jersey iGaming Dashboard, providing revenue and product metrics on the state’s regulated market.The data is updated monthly following the official release of figures from New Jersey’s Division of Gaming Enforcement (NJDGE).Last month provided the first real glimpse of the potential of the online sports betting market in New Jersey, with online quickly eclipsing retail in its first full month of operation.Although a number of online sportsbooks were operational in August, only one — Resorts Digital — had been up and running for the whole month.In September, online sports betting turnover reached $104.9m, up from $21.7m in August. Retail, meanwhile, rose to $79.0m from $73.9m in August.So far, the big winners in the New Jersey online sports betting market are the operators with DFS operators as skins. As the pie chart below shows, Resorts Digital (DraftKings) has the largest market share at 35.5%, with Meadowlands (FanDuel) in second place with 30.2%.Although sports betting is clearly gaining traction in New Jersey, it appears it is not at the expense of online casino. Although in August online casino fell back slightly, last month it rebounded to reach a GGR of $25.8m, close to its record high in July of $25.9m.And it was poker that stopped casino from hitting another all-time high — the vertical fell to its lowest figure since the market opened, with GGR of just $1.6m, down from $1.8m in August. Other casino games did, in fact, reach a record high of $24.1m of GGR in September.In terms of casino market share, Golden Nugget recouped its losses last month and rebounded to a market share of 36.1%. Caesars also increased its market share, rising to 16.2% from 14.1% in August. Tropicana, Resorts Digital and Borgata all lost ground last month.It’s worth noting that within the five top operators by market share, there are a number of brands that sit under each licence.For Borgata these include its own brands — and — as well as,,,, and Caesars’ licence extends to,, and the 888 US brands:, and Nugget’s includes,, and, while Resorts Digital’s covers its own brand — — as well as those of PokerStars ( and Mohegan Sun ( Finally, as well as, Tropicana’s licence also includes Leisure also provides exclusive monthly estimates on the Italian online market in the Italy iGaming Dashboard, including operator market shares across casino, sports betting and poker. It also provides quarterly figures on the Spanish online market in the Spain iGaming Dashboard and on the Danish online market in the Denmark iGaming Dashboard.A European corporate advisory firm, Ficom Leisure is a specialist in all segments of the betting and gaming sector. Last month provided the first real glimpse of the potential of the online sports betting market in New Jersey, with online turnover of $104.9m eclipsing retail  Topics: Casino & games Finance Sports betting Poker Regions: US 17th October 2018 | By Joanne Christie New Jersey iGaming Dashboard – October 2018 AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Tags: Card Rooms and Poker Online Gambling Email Addresslast_img read more

Bethard inks new deal with SBTech

first_imgAddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Bethard has extended its partnership with SBTech after describing the tech supplier’s platform as a key driver of “exponential growth” in 2018.Under the terms of the new deal, Bethard will continue to use SBTech’s sportsbook for a further five years. The Nordic-facing, Malta-based operator in particular noted the impact of the supplier’s pre-match and in-play betting features on its growth across key markets, including the UK. The company claims to have achieved year-on-year gross gaming revenue growth of 324%.In the past year Bethard’s “aggressive international expansion strategy” has seen it secure licences in the UK and Denmark, as well as signing up Swedish football star Zlatan Ibrahimovic as a brand ambassador.“Our partnership with SBTech has been a significant growth driver for the business across key markets, and I’m delighted we have agreed a long-term extension in line with our rapid expansion into a host of new and emerging territories,” Bethard chief executive Erik Scarp commented.“The SBTech sportsbook is hugely powerful and provides us with great flexibility, differentiation and speed to market which mirrors our existing and new markets strategy. Our continuing relationship with SBTech means the future is very bright indeed.”The coming year will be an important one for Bethard, which has applied for a licence for the re-regulated Swedish market. It aims to build on a successful 2018, claiming to have been one of the top performers in the SBTech partner network during the summer’s Fifa World Cup.The deal is the latest win for SBTech, which has already signed a number of important partnerships in 2018, including deals with Churchill Downs and New Jersey’s Resorts Casino Hote in the US. “The extension of our agreement with Bethard is testament to the increasing value of our partnership and the high level of trust we’ve built with the team over the past few years,” the supplier’s chief commercial officer Andrew Cochrane said. “We work closely with our operators to grow their revenues and have a proven track record of delivering above average market growth.“Our goal is to always provide our customers with superior solutions that deliver standout value in the most competitive regulated territories, and I anticipate even greater success for both companies as the latest chapter in the Bethard story unfolds.” Bethard inks new deal with SBTech Regions: Europe Nordics Sweden Zlatan-backed operator cites tech provider’s platform as key to its 2018 success 15th November 2018 | By contenteditorcenter_img Topics: Sports betting Tech & innovation Sports betting Subscribe to the iGaming newsletter Email Addresslast_img read more

Telling stories through sport

first_imgSports betting Juliet Adelstein is the CEO of Ganapati Malta and Ganapati Europe Holding, part of the Ganapati group – a global group of companies comprised of offices and game studios, which provides the international igaming markets with unique, immersive content. In the cluttered sports sponsorship landscape, it is increasingly important for brands to adopt creative activations – especially from the highly competitive gambling space. Betting and gaming brands have little hope of establishing a fruitful presence through such arrangements, though, unless they are treated as true partnerships rather than sponsorships and, crucially, a story can be told.Juliet Adelstein, CEO of Ganapati Malta and Ganapati Europe Holding, has an appreciation of this, having previously worked in the European sports division at the Dentsu agency.Ganapati, which has offices and game development studios around the world, is in the process of building on its B2B foundations by exploring B2C offerings and, according to Adelstein, commercial partnerships in sport are set to play a significant role.However, she insists that the emotional narrative that underpins sport has to be leveraged effectively to achieve an optimum return on investment (ROI) – and that is no longer possible by simply plastering a logo on a playing shirt or on promotional LED boards around a stadium.“For any brand that’s trying to trigger a reaction from an individual, sports sponsorship is very effective,” she says.“Brands can come across in a very natural and authentic way, especially in industries like ours, where betting and gaming is something that can go hand-in-hand with the experience of watching sport. If you have a sports property that is telling the brand’s story – and not just showing its name – then that is a powerful proposition.” The importance of storytellingFrom Ganapati’s perspective, the “storytelling” approach is likely to include the creation of bespoke games featuring the sports star or property.“We will never agree simple endorsement deals in sport; we would work with the athlete,” she adds.“In most cases it will probably be an individual athlete as it is easier to use a single person’s image, but we would collaborate with them throughout the entire process to make sure they are happy with the image, the game and the timing of its release.”Adelstein believes that the days of brands “expecting to see a difference” purely from branding exposure through a traditional sponsorship deal are over.“The figures in sports sponsorships continue to grow, but brands are going to end up throwing money down the toilet if they are not careful,” she adds.“Creativity is important, but the onus is not just on the brand in that regard. Sports properties need to give brands the freedom and flexibility to explore creative activations if they are going to continue to expect the high fees in return in the years to come.” Matching partnersAdelstein is keen to highlight the wide range of opportunities in sport, with different partnerships enabling a tailored approach to tap into specific target demographics. Moreover, in sports such as football, the hierarchy of clubs – from the giants of the game through to “challenger clubs” and below – present prospective sponsors with a range of options.According to Adelstein, it is vital that the partner brand reflects the status and story of the sports property itself. Therefore, the biggest club, or the most famous name available, might not be the best platform for the brand.“The partnership has to be well-matched and it’s a two-way street,” Adelstein adds. “Firstly, you have to make sure that the demographics fit. Even if a property or athlete has a lot of followers, if they are not the right market for you, then it’s pointless.”Adelstein argues that the status of the property and the partner brand have to be complementary, so they can grow together.“A challenger brand should be marketed alongside a challenger team, rather than one at the very top of the table, otherwise there is a danger that the partner’s message will get lost in the noise and the impact will be diluted,” she explains.“Secondly it is important to become part of the property’s family, so the fans and even athletes feel like they have a connection with you.” Self-regulationIn establishing that connection, Adelstein says, it is vital not to overstep the mark. Despite record levels of investment in sport from gambling companies, the relationship between the industry and sport has arguably never been so uncomfortable.Several international and national federations have turned their back on betting and gaming while regulators are scrutinising the presence of gambling companies in sport like never before.Looking ahead, one of the key challenges will be for the industry to “make sure that things are done properly so that we don’t create a need for further regulations”, Adelstein says.“Self-regulation is at the heart of this, and we have to behave in a mature and sensible way,” she adds. “I think there have been mixed messages until now, but it’s up to us to tell the story of how regulated operators can help keep sport clean and to self-regulate so we are never seen as taking advantage of people’s vulnerabilities.”Aside from the challenges, though, the emergence of esports is providing the industry with an unprecedented opportunity.“It’s a whole new sport, let alone a sports sponsorship opportunity,” Adelstein says. “It’s a very exciting sector and it tallies with the increasing number of ways to consume sport online, so I think there will be years of very interesting progression.“Moving forward, more generally, I think we’re hitting a peak of what sports can ask of brands in terms of fees. However, a well-executed and well-timed partnership can ensure a positive ROI.” Telling stories through sport iGaming Business discusses the importance of sponsorship in today’s igaming industry with Ganapati’s Juliet Adelstein AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter 27th June 2019 | By Josephine Watsoncenter_img Companies: Ganapati Email Address Subscribe to the iGaming newsletter Topics: Sports bettinglast_img read more

Swedish igaming revenue declines in third quarter

first_img Topics: Finance Legal & compliance Swedish igaming revenue declines in third quarter Tags: Online Gambling The Swedish Gaming Authority (Spelinspektionen) has reported a 3.4% quarter-on-quarter decline in online gambling revenue for the Q3, ahead of it publishing full results for the period. 29th October 2019 | By contenteditor Finance AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Regions: Europe Nordics Sweden The Swedish Gaming Authority (Spelinspektionen) has reported a 3.4% quarter-on-quarter decline in online gambling revenue for the Q3, ahead of it publishing full results for the period.Online gaming and betting revenue for the three months to 30 September 2019 came in at SEK3.35bn (£268.6m/€310.9m/$344.4m), down from SEK3.47bn in the second quarter.The Q3 figure is also lower than the SEK3.42bn that was recorded in the opening quarter of the year, the first period of regulated online gambling in Sweden.Spelinspektionen did not reveal any more figures for the quarter at this stage, but it did say that it will publish the results in full in the near future.Confirmation of the decline comes after a number of operators also reported a year-on-year dip in Q3 revenue due to ongoing struggles in the Swedish market.Betsson saw its overall revenue for the quarter slip 10.6% to SEK1.28bn, due in part to a 28.7% drop in Nordic revenue to SEK476.7m, with the operator citing struggles in Sweden.NetEnt group chief executive Therese Hillman also said a poor performance in Sweden was one of the major reasons for the business posting lower revenue in the third quarter. Group revenue amounted to SEK437.4m, down 1.3% year-on-year.Elsewhere, Unibet operator Kindred Group saw gross winnings revenue for the third quarter decline 2% year-on-year to £226.0m, while after-tax profit almost halved as struggles in Sweden hurt its bottom line. Chief executive Henrik Tjärnström said the difficulties of Swedish re-regulation continued to hurt revenue and make it difficult to attract players.The country’s former gambling monopolies, the early winners of the regulated market, have not been immune. Svenska Spel’s third-quarter gross gaming revenue also declined to SEK4.6bn as the effects of competition and regulation in the re-regulated Swedish market hit the company’s balance sheets. Net gaming revenue slipped 5.2% to SEK2.01bn, with chief executive Patrik Hofbauer saying the presence of new competition in the licensed Swedish market hit the operator.Sweden’s former horse racing monopoly Aktiebolaget Trav och Galopp (ATG) bucked the trend to report a 12.6% increase in net gaming revenue for the third quarter to SEK1.17bn, setting a new company record. This was largely due to retail growth, however, with online revenue down 13.4% to SEK343m.Spelinspektionen has faced criticism from licensed operators over its supposed lack of clarity regarding new regulations that came into effect in January of this year. The regulator has maintained that this is primarily due to operators being unaccustomed to the still-new market.The regulator has handed out a series of regulatory penalties and warnings over apparent breaches of its rules, including a number in Q3. These included a host of penalties and warnings to operators for allowing wagering on sporting events featuring a majority of participants under the age of 18.Cherry’s ComeOn Sweden subsidiary and Snabbare brand were both fined, while Hajper, another ComeOn brand, and were also handed penalties.The affected operators argued that Spelinspektionen had not been clear about how it planned to enforce the prohibition on U18 betting. This prompted Gaming Innovation Group to temporarily suspend sports betting via its proprietary Rizk and Guts brands, saying this lack of clarity had put it in “an impossible position”.Swedish operator association Branschföreningen för Onlinespel (BOS) also hit out at the rulings and requested a meeting with the regulator to discuss its concerns.Spelinspektionen later cleared bet365, Betsson, ATG and the Kindred Group subsidiary Spooniker of any wrongdoing over the matter.Image: Esquilo Email Address Subscribe to the iGaming newsletterlast_img read more

German licensing authority reiterates igaming warning

first_imgAddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter German licensing authority reiterates igaming warning 22nd November 2019 | By contenteditor Topics: Casino & games Legal & compliance Sports betting Poker Email Address The body responsible for processing German online sports betting licence applications has once again stressed that operators must shut down any online casino or poker products if they are to operate legally in the market.The Regional Council of Darmstadt, representing the state of Hesse, added that any operator that continued to target German players without applying for a licence, or fail to adhere to the terms of the State Treaty on Gambling, would face severe consequences.In an open letter to the industry, the Council said it had been forced to speak out as a result of press statements calling for a delay in the licensing process.It noted that some sources claimed operators should hold back from applying until a decision was taken on Germany’s future gambling regulations. The third amended State Treaty on Gambling, will come into force from 1 January 2020, and expire on 30 June, 2021, with discussions between state lawmakers over the future framework are ongoing.Others had claimed a delay was necessary as a result of a lack of transparency over what regulations would actually be brought into force. Some have questioned whether the prohibition on in-play betting, or a €1,000 monthly spending limit for players, or even the online casino prohibition, would be enforced.“The state gambling supervisory authorities will not tolerate this,” the letter said.“Once the third amended State Treaty comes into force, sports betting providers that continue to operate in the German market without securing permission to do so can expect to be sanctioned.”The Council explained that all application documents and relevant information – which confirms elements such as the in-play prohibition and monthly spending limit – are all publicly available.It warned that it would take a strict approach towards operators that failed to abide by the terms of the Treaty. It has been granted additional enforcement powers allowing it to take action against such provider, it added“Therefore should no licence application be submitted to the Regional Council of Darmstadt, we will immediately prohibit the illicit offerings,” the Council continued. The regional prosecutor, state broadcast media regulators, and federal Finance Intelligence Unit will all be informed, and asked to initiate proceedings against the offender.Finally, the Niedersachsen Ministry of the Interior, the body responsible for payment blocking orders, will be notified so it too may take action against the company in question.The Regional Council’s intervention follows some operators, most notably GVC Holdings, arguing that the licensing process was likely to be derailed by legal challenges.GVC said in August that it was confident it would be able to continue providing in-play wagering, including match outcome and goal markets – which represent around 80% of its German in-play revenue – until 2021. The operator even suggested it could be given dispensation relax maximum monthly customer loss or spending limits, or continue to offer online casino in the market.Analysts at Regulus Partners, however, have estimated that operators could see revenue from sports betting slashed by up to 70% should the Treaty be enforced in full. The body responsible for processing German online sports betting licence applications has once again stressed that operators must shut down any online casino or poker products if they are to operate legally in the market. Regions: Europe Central and Eastern Europe Germany Tags: Card Rooms and Poker Mobile Online Gambling Subscribe to the iGaming newsletter Casino & gameslast_img read more

Webinar round-up: It’s good to talk

first_img Tags: Mobile Online Gambling Subscribe to the iGaming newsletter Topics: Legal & compliance Marketing & affiliates Strategy AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Legal & compliance 24th January 2020 | By contenteditorcenter_img Webinar round-up: It’s good to talk WrB’s free monthly webinar series continued with operators Rank Group, Kindred and other stakeholders analysing how to interact with at-risk players and VIPs. Gabriela Martins da Silva rounds up proceedings for iGB.October 2019 saw the introduction of new interaction guidelines from the Gambling Commission in the UK, which drove home the motto: Identify, Interact, Evaluate. The motto stems from consensus that communication of an RG nature earlier on in the customer journey would prevent escalation of harm.WrB episodes 3&4 included Rank Group, Norsk Tipping, Gordon Moody and BreakEven, Holland Casino, Kindred, Rombet and Clifton Davies Consultancy, as well as Totally Gaming Academy, our industry sponsor.The two episodes analysed how and when to interact with customers, what tools are available, how to evaluate your communication with customers and how to execute within your VIP model.Some of the conclusions drawn highlighted solutions and best practice advice to help stakeholders improve harm prevention through better verbal communication.Takeaway 1 – Verbal communication with customers about their play will not drive them away Tanja Sveen of Norsk Tipping provided insight into the Norwegian operator’s ‘Proactive Calls’ programme. Its brief interactions from early on in the customer journey have been quantified and evaluated, with 89% of customers responding positively to the calls.“The calls invite customers to estimate their losses, focus on reflection and leave them feeling in control,” Sveen explained. “Interaction usually requires customers to be in the action stage. We speak to them much earlier, strengthening their readiness to change.”Takeaway 2 – Open-ended questions, addressing player history and making the player aware of their behaviour are proven to prevent harm and don’t strip the customer of their autonomy Therapy experts Rob Mabbett of Gordon Moody and Ian Semel of BreakEven provided examples of soft and hard interactions, what they are best suited for, and also advice on how to speak to at-risk customers.“If you keep those channels of communication open from day one, interaction becomes normal and expected for the customer,” Mabbett said. “Don’t use words like ‘problem gambling’,” Moody added. “Ask open-ended questions and present the player history, allow the customer time to provide their explanation, ask if they are aware how much they have spent.”Meanwhile, Daniel Reilly of Rank Group said, “It’s important to leave the customer feeling they are in control of the conversation for as long as possible.”Takeaway 3 – VIPs receive the most communication from the operator and more interaction with a VIP manager to notice a change in behaviour David Caruana from Kindred Group highlighted the depth of interaction VIP managers already have with their customers and how this should be repurposed to continually reassess VIPs over time.“Account managers should know the VIP well enough through their verbal communication to notice gradual and sudden changes in behaviour and spend without employing any additional tools,” he said.Janny Wierda of Holland Casino added: “If your protection measures for all customers are robust enough, you don’t need to spend extra to protect your VIPs; you only need to tailor how you approach them instead.”Takeaway 4 – VIPs are a long-term investment for the operator and their play must be sustainable and treated ethically The industry remains reliant on revenue from VIPs and while there is a definite shift towards re-evaluating VIP models and industry pressure to reduce focus on these players, the transition cannot happen overnight – sustainability must be considered in the long-term.“All VIPs should go through an ethical filter at least once a year,” advised Wierda.Kindred’s Caruana added that they should “receive RG communication from the moment they are classified as a VIP”.Final thoughts From our discussions, it is clear that verbal communication is by far the most effective and, coincidentally, cost-effective way to interact with customers – and that making these conversations the norm in your business will allow for more effective and more frequent evaluation of customers.Interacting with VIPs remains a similar discussion and perhaps should be less invasive where regular communication with a VIP manager is already the norm. Above all, though, interaction from as early on in the customer journey as possible will always prevent customers from requiring drastic measures in the future.“Customers who resist interaction or feel affronted by it are often times the ones who need it,” concluded Ian Semel. David Clifton from Clifton Davies Consultancy added that they “should then be re-targeted through more specialised channels.”Gabriela Martins da Silva is a production executive at Clarion Gaming with responsibility for the WrB webinar series in partnership with iGB. WrB’s free monthly webinar series continued into October with operators Rank Group, Kindred and other stakeholders analysing how to interact with at-risk players and VIPs. Gabriela Martins da Silva rounds up proceedings for iGB Email Addresslast_img read more

The week’s esports fixtures

first_img Tags: Mobile Online Gambling Video Gaming Casino & games Topics: Casino & games Esports Sports betting Video gaming Email Address Bayes managing director Martin Dachselt explains that while traditional sports have a very defined and well-publicised calendar, esports tournament communications are “often a big mess”.He points out that updates are often only published on social media, with web pages outdated, and no central place where the betting industry, media companies and fans seed all matches.This lack of accurate information is not only very difficult for fans and media, but also for the whole industry, as they rely on the data.This is where the Esports Directory comes in, by providing a central repository for metadata, with each and every company developing esports apps or websites, and every search engine able to access Bayes’ data. It already contains nearly 30,000 fixture data points per year.“This allows the demand site to focus on their business idea and not to waste time on scraping web pages. Everybody is doing the same work multiple times, which is a redundant use of time,” Dachselt adds.Scroll down to see the week’s fixtures, from 16 to 22 April. The week’s esports fixtures Subscribe to the iGaming newslettercenter_img AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter This list is not yet exhaustive, and may be subject to change. Find out more about the Esports Directory here.Bayes Esports Solutions is the go-to provider for the esports data sector – for data right holders, consumers and service providers alike. The Berlin startup has developed BEDEX, the world’s first independent esports data marketplace for In-game data. iGB, in partnership with Bayes Esports Solutions, is proud to launch a new resource for operators looking to expand into the esports market while the traditional sports calendar has been significantly reduced.This has been facilitated by the upcoming Esports Directory, a new solution from Bayes launching this month.It will provide fixtures, results and information related to series, tournaments, matches, teams and players, all free of charge. Due to the sheer volume of fixtures on offer, iGB has refined the list to three of the most popular esports titles, Counter-Strike: Offensive (CS:GO), League of Legends and Dota 2.Each event is ranked by the number of fixtures taken in a given week, with a weekly update to be published each Thursday.Through the Esports Directory, Bayes aims to become a central hub for all game titles, series and tournaments, and is looking to work with developers that want to collaborate to bring game metadata to a wider audience. iGB, in partnership with Bayes Esports Solutions, is proud to launch a new resource for operators looking to expand into the esports market while the traditional sports calendar has been significantly reduced. 16th April 2020 | By contenteditorlast_img read more

NV redacts betting figures as shutdown hits April revenue

first_img Regions: US Nevada Casino & games Tags: Card Rooms and Poker The Nevada Gaming Control Board (NGCB) has redacted its figures for sports betting, horse racing and card game revenue in its revenue report for April, which reveals the state’s gaming industry generated just $3.6m. NV redacts betting figures as shutdown hits April revenue Subscribe to the iGaming newsletter 29th May 2020 | By contenteditor AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Email Address Topics: Casino & games Finance Sports betting Poker The Nevada Gaming Control Board (NGCB) has redacted its figures for sports betting, horse racing and card game revenue in its revenue report for April, which reveals the state’s gaming industry generated just $3.6m.Nevada’s casinos, which were shuttered from 11:59pm on March 17, were closed throughout April, meaning gambling revenue fell 99.6% year-on-year.The $3.6m in revenue is likely to have come from mobile sports betting and online poker, namely, the only network active in the state.However, the NGCB’s decision to redact those figures means it is unclear how much came from each product.Read the full story on iGB North America.last_img read more